FANFAN OEM ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use www.fanfanoem.com and how we use and protect it.
1. Information We Collect
- Inquiry information: name, email address, phone/WhatsApp number, company name, country, product interest and message content, when you submit our quote forms.
- Usage data: pages visited, approximate location (country/city level), device and browser type, collected via cookies and analytics tools.
2. How We Use Your Information
- To respond to your inquiries and provide quotations, samples and order support;
- To improve our website content and marketing performance;
- To send product updates or promotions, if you subscribed (you may unsubscribe at any time).
3. Information Sharing
We do not sell your personal information. We share it only with service providers strictly necessary to operate our business (e.g. email and CRM providers, logistics partners for order fulfilment) and when required by law.
4. Cookies
We use cookies for analytics and advertising measurement (e.g. Google Ads, Google Analytics). You can disable cookies in your browser settings; parts of the site may then function with reduced features.
5. Data Retention & Security
Inquiry data is retained only as long as needed for business communication and stored on access-controlled systems.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing sales@fanfanoem.com. We will respond within 30 days.
7. Contact
FANFAN OEM · Building A, Baoan District, Shenzhen, Guangdong, China
Email: sales@fanfanoem.com · Working hours: Mon–Fri 9:00–18:00 (GMT+8)